Privacy policy
Your privacy
Your privacy – and therefore your confidence in us – is important to The Typehouse.
We will not sell, lend, rent or otherwise make available your details to any other person or organisation (except in compliance with any legal requirement that may be made of us).
Cookies
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to:
- use Google Analytics to see how you found our site and how long you stay on the site.
This enables us to help your experience on our website – and to help other people to find us!
(more details about Google Analytics privacy policy)
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
Information on controlling or deleting cookies is available at AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Online payments
Online credit card payments are dealt with for us securely by PayPal.
Consequently, we hold no financial details about you; nor do we store any other details on our servers than necessary to fulfil your orders, keep you in touch with our products and services, and to offer you the best service possible.
Cooling-off period
We allow a 14-day 'cooling off' period for returns (except for bespoke services).
Data protection
We are happy to conform with the requirements of the Data Protection Act, 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Accordingly, in order to assist with the protection of your personal information, we are registered with the UK's Information Commissioner's Office.
The identity of the person or organisation responsible for operating the web site (data controller) is Alistair Warwick.
The purposes for which we intend to process the personal data are: to create and maintain a database of exisiting or potential customers and clients (we do not send unsolicited email).
We do not disclose information about you to third parties, excepting for members of The Art of Music group
(The Art of Music, The Typehouse, and Alistair Warwick),
and to fulfil any proper legal requirements made of us.
